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Access Annual Conference

As promised, we’ve recreated the Belfast annual conference in as much detail as possible for the benefit of those unable to attend. A small number of DVDs of the event are available on request from ICVA.

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View key speakers’ presentations by clicking on the names below:

  • Sir Desmond Rea, Chairman, Northern Ireland Policing Board (NIPB)
  • Sir Hugh Orde, Chief Constable, Police Service for Northern Ireland (PSNI)
  • Alan Brown - Head of Police Powers, Home Office
  • Bob Jones - Chairman of the Association of Police Authorities (APA)
  • John Bennett - Hampshire ICV and ICVA executive committee member
  • Assistant Chief Constable Roy Toner - Antrim Serious Crime Suite
  • Brian Doherty - Northern Ireland Policing Board

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Click here to view a summary of the Question & Answer sessions at the conference.

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ICVA Annual Conference, Belfast November 2005

Presentations:

Sir Desmond Rea, Chairman, Northern Ireland Policing Board (NIPB) welcomed delegates from England, Wales, Scotland and Northern Ireland, stressing that their presence shows an enthusiasm for and dedication to custody visiting. He went on to explain that the NIPB is in its fifth year of existence following a report into independent policing in Northern Ireland chaired by Chris Patten. The Patten Report was about changing policing in Northern Ireland and contained 175 recommendations on bringing about an era in which policing there could be seen as serving the whole community and equally importantly, that the whole community could be seen to support policing.

Sir Desmond shared how the NIPB works and the huge emphasis on human rights in Northern Ireland. Each officer is required to sign a code of ethics and reports made by independent custody visitors are an important part of the framework used to monitor how well the police service is complying with the Human Rights Act. The NIPB has statutory responsibilities with regard to custody visiting which means it is taken very seriously and 60 volunteers currently operate in Northern Ireland from all walks of life. Sir Desmond expressed how independent custody visitors are “an essential part of helping the NIPB fulfill its statutory functions”, stating that “particularly as this is the year of the volunteer I’d like to say how much the Board appreciates their work.”

Recent significant changes include visits to detained terrorist suspects and the role of observing police interviews with them on remote monitor. Sir Desmond said that “like policing, custody visiting needs to develop, grow and change” and he saw the ICVA conference as “a great opportunity to discuss how best this can happen.”

Sir Hugh Orde, Chief Constable, Police Service for Northern Ireland (PSNI) elaborated on the importance of district policing partnerships and the importance of independent custody visiting as a link on the accountability chain. He spoke of a professional investigation programme and how ICVs help that process, welcoming the changes that extend custody visitors to terrorist defences.

Sir Hugh stated that human rights is the cornerstone of how the PSNI police and that all of its training is human rights based, to the extent that a human rights lawyer and advisors are in place.

In concluding, he added that “independent custody visitors can only add value and we can only learn from what you tell us. It is very impressive that you give up your time, simply because you think it’s the right thing to do.”

Alan Brown, Head of Police Powers for the Home Office stressed the high regard in which custody visiting is held by the Home Secretary and the other ministers and a desire to work with ICVA to raise the profile of independent custody visiting. His presentation illustrated what the Home Office is doing nationally and how custody visiting fits into that process.

He shared the Home Office’s vision for providing a better national perspective on how custody visiting delivers and identifying how we can work together in partnerships to develop more successful outcomes to investigations. This was described as “the key issue in terms of the rights of the individual and the ability of the police and other agencies to tackle crime. We’ve also got to ensure that people in custody are not subject to exercise of arbitrary powers or procedures by the police force or by any other agencies.”

Alan emphasised the influential role of ICVs: “We want to ensure that the custody visitors who do carry out visits on cold, dark, wet Tuesday nights, help not only deliver improvements to individual custody suites, but I think also importantly they’ve got a role to play in driving change in national policy.”

In the context of a national support system that is provided by ICVA… in England and Wales the PACE Codes of Practice deal effectively with people in a community context where policing is a key element in helping build community confidence. Equally importantly, in building safer and more secure communities and promoting a safer working environment for police, police staff and all those people who come into custody. About 100 people each year in England and Wales die in police custody and police contact; there are about 15,000 adverse incidents.

The police service in England and Wales has recognised that something has to be done about how people are dealt with when they come into contact with the police. That’s why they’ve been working with the Home Office, the national centres for policing excellence and a range of stakeholders including the APA and ICVA to produce guidance on safer detention of people in custody, based on a public consultation.

Alan Brown stressed:
“The whole area of custodial care is crying out for minimal standards and direction on how to build on that baseline by continually raising and improving on how people are dealt with when they come into custody… Safer detention guidance is aimed at telling people how to do things within the statutory framework, not what to do, but how to do it.

“This focuses very firmly on ensuring that all police officers and police staff that come into contact with the public are trained, competent and able on dealing with visitor rights. For example, risk assessment, management of risk, welfare and safety and importantly the medical and wellbeing of those that come into custody.

“We’ll be working closely with the Independent Police Complaints Commission, HM Inspectorate Constabulary and the new Safer Detention Inspectorate, the Association of Chief Police Officers and other stakeholders, particularly healthcare professionals on determining the ability to state National Standards and how they should be applied and what the impact is of failure to meet those standards.

“These processes place ICVs in quite a unique position…at a time when periods of police detention in England and Wales are subject to potential increase through terrorism legislation for up to 90 days; when people may be held in custody in relation to drug swallowing and packing for up to 192 hours; when there’s pressure to introduce continuing questioning after charge and when the power of arrest for any offence will be extended to all offences, the need for constructive and effective safeguards is vital, both in the police station and in areas where people come into contact with the police service.”

Apart from volunteer Appropriate Adults, custody visitors are like no other people who come into the custody area in that you are independent and that you are members of the local community, witnessing at first hand how the gateway to the criminal justice system works. You’re there seeing how it works and on occasions unfortunately how it doesn’t work.

What happens to all that knowledge, all that expertise, the information about good local practice and equally the details of what’s not working. It’s not there to be critical, it’s there to be constructively critical. There’s common agreement that we not only need to harness this but to ensure that independent custody visitors are themselves, drivers for change and improvement. We’re not really at a national level hearing that community voice as well as we should. You may say we’re not listening but I think we do listen and the climate for change has been there for some time. Any legislative changes that do come in we look to support the case that will lead to improvements and will lead to change.

We’re well aware that this is a major period of change both within government and in other organisations and that people are constantly bombarded with consultation papers etc and there’s guidance coming left, right and centre. What we’ve tried to do in terms of Police Powers, which is the wider remit of dealing with what happens in custody and community confidence in the police service and the way in which the police interact with the community, is try to establish a working programme called the National Review Strategy.

The aim of this is to have a document which sets out what we in central government, together with the main stakeholders are going to be doing over the next three years. We intend to sit down with stakeholders and practitioners and ask them what they want - and through that informed discussion we’re looking to put together a strategy which will be agreed by the Home Secretary. This will set out what we’re looking to do, how we’re going to do it, who’s going to actually achieve it, how we’re going to engage with stakeholders, what resources and capacity are needed, what training is required and how best to implement it to ensure it doesn’t catch anyone by surprise or in terms of resources or training.

That strategy will be supported (already set up in parts) by a regional and a local structure and there are regional forums and local groups, for example on custody and also in relation to stop and search by community confidence powers. We’re looking to extend that remit to arrest and detention, to entry search and seizure powers of the police, to identification and to the interviewing of suspects. There has been massive duplication of resources so we want to have in place a strategy that everyone can buy into and be aware of what we’re trying to do.

One of the major areas that we’re trying to engage ICVA in has been part of that process - and a major part of that delivery will be understanding what is happening at individual police authority levels; understanding where police authorities are at and how best we can facilitate change. Until we do understand where the gaps and barriers are we can’t really make a tremendous amount of progress and that’s why over a year ago we did sit down with ICVA and the APA and got together funding to help ICVA with all the police authorities in England and Wales, to find out exactly what success meant in their area in terms of custody visiting and where were the gaps and barriers.

We’re going to use that information collated on a national level to look for frameworks, in order to look for National Standards on custody visiting in relation to custody visitors, police authorities and to central government and to major stakeholders like the APA and how they drove those areas.

Progress on that activity was disrupted on events during the summer; we decided it was necessary to have an independent review of how ICVA works, how it helps serve its members, how it works with police authorities and how ICVA helps implement central government initiatives and policies through the work that they do.

Equally importantly, how we could get the voice of practitioners at ground level represented at a national level and how we could get custody visitors helping to drive policy and helping to drive change. The executive committee agreed to this review and we have now appointed someone to carry out this review. I think it’s a particularly good time to have this review and have the strategic direction clear to ICVA and to visitors.

It’s also very important to have it clear to police service and police authorities who as everyone knows are facing continual and major change. One thing that’s very clear in force restructuring is that custody visiting remains independent.

There’s not going to be any amendment to section 51 of the Police Reform Act 2002 which sets up custody visitors on a statutory basis. What might be amended is the authority that’s responsible for doing it, but the independence of custody visiting is something that’s held centrally as one of the core safeguards at a national level, but it’s also something which we promote quite heavily at international level when we have to do reports to United Nations or to communities on torture or various EU groups. We do heavily promote the fact that custody visiting is independent.

I’ve already mentioned the safer detention guidance which will indeed hopefully lead to national standards on custody and care of people who are in police contact – a major thing as it’s an area which relies heavily on the commitment of individual police officers, staff and all those who do come into custody. I really think it’s about time there was a much more structured support in place for them.

Another major area is what we’re doing with the Department of Health and it’s something which again is long overdue. The amount of people that go into custody with physical, social healthcare problems is quite phenomenal and extremely distressing. What we are trying to do is ‘professionalise’ healthcare when people are in detention; we have set up a healthcare project and will be issuing the strategy on that soon.

What it basically comes down to is ensuring the appropriate level of health care by the right person at the right time and in the right place. We are working in terms of legislation to ensure that the police station doesn’t become a hospital or a diagnosis centre, but if it has to become those things because it’s part of the community, it must be properly resourced and staffed and have the right ability to ensure we can actively investigate crime and at the same time ensure the protections are there for the individual.

Over the next few months will be carrying out a fundamental review of the PACE. It’s around 20 years old; there was a review in 2002 but it’s now creaking at the seams and it’s very complicated because there’s been massive amounts of changes on it and what is a very simple structure has now been affected by the different activities and legislation that is going on. We will be working with academics, lawyers, stakeholders, practitioners on a fundamental review of what will be a very fundamental piece of legislation. This is a major thing that is going to impact on people that are in custody and importantly, how people actually get to custody as well, so we are looking for ICVA to be engaged in that process.

The other significant area of work is around the PACE Codes of Practice themselves and as you know they are subject to annual review. We want the Codes to be more practitioner based and focus more on the people at ground level, so we’ve started work on slimming down the Codes and simplifying them. We’re very keen to have guidance produced by practitioners becoming statutory guidance, and that then enables us to react and respond quickly to change, and enables us to use language that matches how most people deliver rather than parliamentary terms.

Another area Sir Desmond touched on was the importance of the volunteer. We’ve had discussions on the volunteer in the Criminal Justice System, particularly the police service. There is so much activity happening outside the police station now – penalty notices, street bail and so on – where people are being dealt with by the police service. We need to think where there is a role for the volunteer in that extended police activity area. ICVA helps bring together your voice and shout it very loudly in the area of central government, APA and other stakeholders, so we will discuss the review and the nature and form it will take.

We are starting the initial phase of three year structure planning around evaluation, monitoring, training, research and administrative practices. We are very keen on this healthcare provision being put in place because I think it does give custody visitors the ability to have much more ownership of what’s happening in their local area. And ministers are very keen that people who are at ground level doing the hard work are actually there, to help us understand what needs to be done and to ask for those resources to enable them to do it.

On behalf of the ministers, we do recognize what volunteers, custody visitors and the executive of ICVA are doing to contribute to the custody area and how that’s improved in safety. It is a major area which is now attracting ministers’ attention, EU and United Nations scrutiny, so it’s not in isolation. It’s time for change now and it’s being driven heavily by the safer detention guidance – I hope people will get engaged in that process.

Thanks very much for your time today. Bob Jones, chairman of the Association of Police Authorities (APA) presented on the role of police authorities in supporting ICV schemes.

A synopsis of his presentation follows:
My Association was delighted when this key role, and the oversight role of the police authority, was recognised by Government in the Police Reform Act.

The APA and ICVA were closely involved in the production of the statutory Codes of Practice and the National Standards underpinning it. I believe both sets of guidance are very helpful in giving clear advice on how to set up and run custody visiting schemes. The Codes and guidance have been in place now for a couple of years and I believe the time is right now for us to question their success.

As some of you are aware, the APA has a member liaison network for professional standards. At its last meeting, authority representatives recognised that the issue of independent custody visiting did not receive enough attention from APA and from some police authorities.

It was agreed that the network should take on responsibility for custody visiting issues, while noting also that many authorities have different lead members for professional standards and custody visiting.

So this network will give lead members on custody visiting issues - from police authorities across the country - the opportunity to bring issues and concerns, and indeed areas of good practice, and innovation, to the attention of colleagues and to our national Association.

This will raise the profile of custody visiting and emphasise its importance for authorities.

I also recognise that we need to play a more active role in ICVA itself. I believe that the links between the two national organisations need to be strengthened further by the active involvement of a member of the APA's Executive on the ICVA's Executive Committee and I am delighted to say that that has now been agreed.

The Codes of Practice include no fewer than 65 uses of the word "must", obligations which authorities have to fulfil.

For those of us from police authorities, how many of us can honestly say that we meet all of those obligations? It is not enough simply to have a scheme and to keep it running, ticking the custody visiting box.

The National Standards guidance rightly focuses on the nuts and bolts of running a scheme, organisation, recruitment and training of visitors and so on. But one of the most important sections is around feedback and making a difference. It is not enough to carry out visits, important though this is.

As well as producing outputs in terms of written reports from visits, police authorities need to be able to point to outcomes at the strategic level.

Where has a custody visiting scheme had a positive impact on force policies and procedures? How has that been reported back to authorities themselves and to communities?

It is crucial that authorities put resources into custody visiting schemes at the right level. For obvious reasons this is one police authority statutory responsibility which cannot be delegated to the force.

To analyse whether schemes are delivering the outcomes sought we need to consider questions such as:

  • what planning goes into custody visitors' activities?
  • are the aims and objectives clearly set out and regularly reviewed and revised?
  • is performance evaluated using clear and robust performance indicators and then does this evaluation feed into new targets for performance improvement, especially where that performance is weak?

It is likely that the Home Office will be doing some checking to see that ICV schemes are fit for purpose, but this work to bring increased rigour to ICV schemes is something we should be doing anyway.

I cannot come and speak to an audience including police authority members and staff at this time and not mention restructuring of the police service.

We are all at an early stage in responding to the Home Secretary's speech on 19 September, although much progress has already been made by authorities in identifying options for structural change and looking at the implications for those options.

As an Association we are naturally thinking about what a strategic police authority would look like, assuming Government still accept the need for some accountability bodies, and how we can maintain accountability of policing services to communities.

Given the size of new force areas the new strategic authorities will need to maintain strategic oversight of ICV activity. There will need to be proper strategic leadership and management by the new strategic authorities, there will need to be proper evaluation and monitoring, and, crucially, proper resourcing of schemes.

On a positive note any new force structure would present a brilliant opportunity to increase joined up working between and across existing ICVA regions.

Alan Brown has set out the national agenda on custody issues. There is bound to be a sharp focus on the use of custody in coming months and police authorities need to be ready for that.

Monitoring force performance is a key responsibility of police authorities, and of course custody visiting is one of the ways in which police authorities monitor force performance, via the impartial observations and reports on the treatment and welfare of police detainees provided by independent custody visitors.

John Bennett, Hampshire ICV and ICVA executive committee member spoke on the Pompey Trial and the challenges created by an increasing custody visit uptake in Portsea Island and Portsmouth Bridewell, with 12,000 detainees per year and rising and a 98.09% take up rate. Details of the Pompey Trial have now been shared force-wide and a number of police authorities in Cleveland and Merseyside are thinking of adopting it.

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Download J Bennett's PowerPoint presentation

Download The Pompey Trial PowerPoint presentation

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Assistant Chief Constable Roy Toner of the Operational Support Department at Antrim Serious Crime Suite provided an insightful presentation ranging from custody CCTV and monitoring of interviews to crime investigation rooms and dealing with diversity.

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Download ACC Toner's PowerPoint presentation

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Brian Doherty of the Northern Ireland Policing Board spoke on terrorist detainee interviews and the role of ICVs from a Northern Ireland perspective.